Why Use A Chartered Surveyor?
Whenever you need specialist advice in relation to property, land, construction or environmental issues, the professionals you should trust are Chartered Surveyors – members of RICS.
Why is using an RICS surveyor important?
RICS is the world’s leading organisation in land, property and construction. RICS is also a regulator of both its individual members and firms, enabling it to maintain the highest standards and providing the basis for unparalleled client confidence in the sector. Chartered Surveyors are members of a regulated organisation who offer you impartial, specialist advice on property issues.
What if something goes wrong?
You are protected by a complaints handling procedure. If you are unhappy with the service you get from an RICS member or a surveying firm, ask for their complaints handling procedure. If you are not satisfied with the firm’s procedure and the problem is to do with breaking the RICS Rules of Conduct, contact the RICS Professional Conduct team.
Look out for ‘Regulated by RICS’
When you contact a surveying firm it’s reassuring to know it’s regulated by a world renowned and respected professional body.
The advantages of using a firm ‘regulated by RICS’ are:
- Confidence – regulated firms follow RICS Rules of Conduct giving you peace of mind
- Professionalism – you can be sure of clear and impartial expert advice
- Security – in knowing the firm has a recognised complaints procedure in place, provides consumer access to free independent redress and has Professional Indemnity Insurance (PII) to protect you
- Client care – firm members and staff regularly update their skills and knowledge to ensure customers receive the best possible service.
How to recognise an RICS member or member firm
You can easily identify RICS members because of the letters after their name. These letters denote the level they have reached within the profession.
‘Regulated by RICS’
Surveying firms that are regulated by RICS will be easier to spot as they will use ‘Regulated by RICS’ on their stationery and websites
How to recognise the RICS brand
Only qualified RICS members and member firms can use the RICS logo: